Company Information

LEGAL STUDIO SOLICITORS COMPANY DETAILS

“Legal Studio”, “Legal Studio Solicitors” and “MDLS Solicitors” are trading names of MDLS Solicitors Limited. MDLS Solicitors Limited is a Limited Company which is registered at Companies House under Company No. 08599445. Our VAT Registration Number is: 135468404.  A list of the Directors of MDLS Solicitors Limited is available for inspection at our registered office. “Legal Studio” is a registered trademark, registered under trademark UK00003058687 in class 45 “Legal Services”. 


REGISTERED OFFICE AND MAIN TRADING OFFICE:

The Tannery, 91 Kirkstall Road, Leeds, LS3 1HS, United Kingdom


SOLICITORS REGULATION AUTHORITY (“SRA”)

MDLS Solicitors Limited is authorised and regulated by the Solicitors Regulation Authority under SRA number 598793.


LAW SOCIETY

Details of our organisation are also listed on the Law Society’s Find A Solicitor database


COMPLAINTS

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then our full complaints procedure is set out below:
  • Legal Studio Solicitors is committed to high quality legal advice and client care. However, in the unlikely event that you are unhappy about any aspect of the service you have received or about a bill, please contact Matthew Dowell at our office on 0113 247 3801 or by email to md@legalstudio.co.uk. We have eight weeks to consider your complaint. If we have not resolved it within this time, you may complain to the Legal Ombudsman. However, we will endeavour to contact you as soon as practicable after the initial receipt of your complaint.

Making a complaint will not affect how we handle your case nor will you be charged for the investigation of, or response to, your complaint. 

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority using the contact details an information set out above. 
 

WHAT DO TO IF WE CANNOT RESOLVE YOUR COMPLAINT

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
 
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them using the details below:

www.legalombudsman.org.uk
0300 555 0333
enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ